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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

nitetrain nitetrain

August 10, 2023

5  out of  5 rating by nitetrain nitetrain
"We moved from another insurance company to state farm, after my daughter told us about her 5 star experience with JC! She was absolutely spot on! JC was professional, friendly, and helped us transition over to state farm! We were so glad we went into the office to meet her! Thank you JC, your awesome!!"

Michael Travagliante

June 27, 2023

5  out of  5 rating by Michael Travagliante
"I purchased my home back in 2018 and searching for the best rates at the time. I spoke with JC to work up a quote for me. At the time the numbers did not make sense and unfortunately I went with a different company. Every year since then like clock work JC would call to try to see if we would be able to make this happen. But this just did not make sense each time due to the fact I did not have a vehicle to bundle. But she kept saying “I’m not going to give up!”. Fast forward to a couple weeks ago she called up to provide a quote and finally I’m happy to say she made it work! My fiancé and I are very happy to have worked with JC! Her resilience to following up to find us the best deal and the professionalism she shows goes a long way. Highly recommend!"


June 20, 2023

5  out of  5 rating by DARREL BERNARD
"Reed Alen & Jc were fantastic to work with. Very prompt responses. Thanks again to both!"


May 11, 2023

5  out of  5 rating by Sarah
"JC at Reed Allen's office is fabulous! She was so informative and professional!! I would give her a 15/10!"

Earl Crall

May 5, 2023

5  out of  5 rating by Earl Crall
"Filing the claim was quick and easy. Agent was very helpful and made sure all my concerns were addressed. Settlement was also quick and fair. I am very satisfied with Reed Allen's service."

Amber Estergall

March 15, 2023

5  out of  5 rating by Amber Estergall
"Fantastic and friendly customer service! Recently purchased a vehicle and Pam made finding a "specific for me" and affordable bundled policy smooth, convenient and headache free (no haggling)! I appreciated that so much and I'm happy to give Statefarm my business!"

Joe Ofavon

March 13, 2023

5  out of  5 rating by Joe Ofavon
"Very pleased with the service provided by Annalyse Frederick at Reed Allen Insurance Agency. She did a great job getting us quotes and finalizing our home and auto coverage. It’s nice to deal with a local agency that has a great reputation. We recommend Annalyse and the Reed Allen Insurance Agency."

Remington BCM

March 8, 2023

5  out of  5 rating by Remington BCM
"Great customer service, very helpful and professional."

Laura A

February 21, 2023

5  out of  5 rating by Laura A
"Been with these guys 10years now and what’s GREAT service and staff. (I know they probably don’t like customers like me, being claim free for 10yrs but not about to change-I like ‘em)"

Stephanie Lamont

January 9, 2023

5  out of  5 rating by Stephanie Lamont
"Always responds to any questions we have promptly, they are polite and patient!! thank you"

Randy Richards

December 21, 2022

5  out of  5 rating by Randy Richards
"Easy to work with, great customer service. Have been a long time customer"

Kurt Raicevich

December 6, 2022

5  out of  5 rating by Kurt Raicevich
"The Reed Allen State Farm office has consistently performed above and beyond what I've asked. Reed, and especially his staff, are amazing! Great Service and Great Follow-Up for all my needs!"

Taylor Holm

November 28, 2022

5  out of  5 rating by Taylor Holm
"JC was an amazing agent very helpful she saved me a good $300 just by switching. I only had to pay my first months payment progressive charged me 430 bucks just to start the policy!! Highly recommend State Farm!! They also cover a lot more for a lot less too!!!"

Heather G

November 15, 2022

5  out of  5 rating by Heather G
"This office is always so nice and replies to any questions I have in a timely manner."

Laurie Gentz

November 11, 2022

5  out of  5 rating by Laurie Gentz
"Everyone at the Reed Allen agency are responsive and excellent to work with. In the days of customer service not being a priority for many businesses, they exceed! I would totally recommend State Farm and in particular the Reed Allen agency."

Tom Caruso

November 9, 2022

5  out of  5 rating by Tom Caruso
"Reed Allen and his team have been great to work with, anytime I need an update or proof of insurance sent out, they are on it. I have my personal and my business insurance with them."

Julie Rolfe

October 5, 2022

5  out of  5 rating by Julie Rolfe
"The team members there are extremely helpful. We just love Pam & Anna."

Daniel Helm

October 4, 2022

5  out of  5 rating by Daniel Helm
"I have unfortunately needed Reed and his team on multiple occasions! But in times of stress and frustration for our family, they have always been a calming presence and assure everything is handled. I can not thank Reed and his team enough!"

Paris Villanueva

September 21, 2022

5  out of  5 rating by Paris Villanueva
"They were great and saved me a lot of money ! I highly recommend this company great customer service thank you !"

Nikolena Villanueva

September 21, 2022

5  out of  5 rating by Nikolena Villanueva
"I just want to say I am absolutely pleased with my transition from Progressive to State Farm, not only am I saving money big time, but working with JC I have nothing but great things to say about State Farm and I will definitely recommend them to everyone I know. I want to thank JC for being absolutely fantastic, helpful , very friendly and prompt with things. Best experience ever!!!!!!!!!!!!!!!!!!!!!!!"

Paula Priddy

September 12, 2022

5  out of  5 rating by Paula Priddy
"Reed Allen and his team are friendly, helpful, and do things in a timely manner. We have been very pleased with their excellent services for more than seven years now."

Chris Box

August 31, 2022

5  out of  5 rating by Chris Box
"Helpful people"

Joe Stefanik

August 19, 2022

5  out of  5 rating by Joe Stefanik
"JC Daniels made it easy to switch my home and auto insurance policies. Great rates too."

Lisa Maatz

August 18, 2022

5  out of  5 rating by Lisa Maatz
"I have been with Reed Allen for more than 3 years now. I was with State farm in another state, and wanted a good agent in Cleveland. The thing that's been really good about them is the personal service. I feel like they reach out at the right time to make sure things are covered. Most recently I've been ill, and haven't been great at keeping up with my snail mail. I would have missed the fact that a recently expired credit card had declined if they hadn't also personally texted me with plenty of notice to make sure that I could reinstitute my monthly automatic payments. That really makes a difference. I sometimes worry about State farm being more expensive than other insurance agents. Don't get me wrong. And I like to shop around. But you've got to keep the personal service aspect of this in mind when you're making any of those kinds of decisions."


August 17, 2022

5  out of  5 rating by Benjamin